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Subject: Suggestions
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If you have recently visited any of Arab Bank Branches, please take a minute to rate us in the following areas:
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Services:
Readiness & Alertness of staff.
Staff Appearance.
Acknowledgement & Greetings.
Branch Cleanliness & layout.


Products:
Product Features & Benefits.
Product Knowledge.
Process of applying for a product/service.
Overall impression about the product/Service.


Time:
Waiting time before being served.
Actual time spent to conclude the service.
Staff effectiveness in fulfilling your request.
Management participation in serving you and offering suitable solutions to your needs.

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